Ratification numbers a good indicator of employee morale

Focus should be on managing contract even when negotiations are done: Labour expert
By Uyen Vu
|Canadian Labour Reporter|Last Updated: 02/25/2013

Its common for managers to view the day a collective agreement is ratified as a time to turn the page — especially if getting to an agreement had been difficult. If it involved work stoppage, the prevailing mindset upon ratification is quite often, “Let’s just get back to business.”

That might be a wise approach in many cases. But, sometimes, managers need to pay attention to the discontent that may still be simmering after an agreement is reached. The consequence of not paying attention, and not taking actions to address the unhappiness, could be increased grievances and plummeting morale.

One of the first indications there may be trouble ahead is the number of employees who voted for the agreement.