New Brunswick blood worker fired for excessive call-backs

CBS should have disciplined employee earlier: Arbitrator
|Canadian Labour Reporter|Last Updated: 09/11/2017

A technician with the Canadian Blood Services (CBS) office in Saint John, N.B, was fired after the employer believed he manipulated the system to be paid for call-backs that weren’t required.

The matter first came to light in July 2015 when it was discovered Mynor London, who had 10-and-a-half years of service with CBS, was responsible for 40 per cent of the call-backs for four staff members at the CBS office in Saint John. 

During a meeting, he was advised the 7 a.m. delivery option was not to be offered for routine orders if it would trigger a call-back.
(CBS workers typically received a call-back after they left work at the end of their shifts to return to the office early in the morning to prepare a blood delivery for a hospital.)