Teller reinstated under Canada Labour Code

The complainant had been corrected for several shortcomings over the years and was not a star performer. But management’s response had been mild and inconsistent. Dredging up a whole career’s issues and proposing them as cause for termination did not impress the adjudicator.
By Mark Rogers
|Canadian Labour Reporter|Last Updated: 06/24/2011

Claiming she was wrongfully dismissed, a bank teller lodged a complaint with Human Resources and Skills Development Canada. The worker sought compensation and reinstatement under the Canada Labour Code.

A.S. was hired to work as a Customer Service Representative (teller) by a chartered bank in 1987.

Her accumulated performance reviews indicated that she was an adequate performer: below star quality but far from being a marginal employee or presenting disciplinary challenges.