Agreement allows process grievance only

The employer, a children’s aid society, regularly exceeded the maximum workload it had negotiated with the union. The reasons were outside the employer’s control. The workload agreement with the union, however, permitted grievances about the way in which limits were established and not about the limits being exceeded.
By Mark Rogers
|Canadian Labour Reporter|Last Updated: 10/06/2011

When their caseloads exceeded the “ideal range” identified in their workload agreement, frontline child welfare workers grieved.

The union and the employer agreed that a determination on the meaning and effect of their Workload Agreement was necessary before the merits of the individual grievances could be addressed.

The employer was a Children’s Aid Society. Its mandate, powers and statutory responsibilities are set out in the Child and Family Services Act, R.S.O. 1990, C. 11.