Return to sender

Parcel service driver fails to deliver
|Canadian Labour Reporter|Last Updated: 02/03/2014

RICHARD CHANDLER WAS hired as a driver for the United Parcel Service of Canada in November of 1993. Almost two decades later, on Nov. 3, 2011, he was fired after failing to deliver his assigned parcels and falsifying documents in an effort to hide it.

Drivers record the delivery of each parcel by scanning it with a Delivery Information Acquisition Device (DIAD), which electronically records the time and address at which the driver delivered each parcel.

The DIAD creates a Driver Stop Detail report containing this information. When a driver is unable to deliver a package, it is entered into the DIAD as a "missed" parcel.