Return to senderParcel service driver fails to deliver02/03/2014|Canadian Labour Reporter|Last Updated: 02/03/2014 RICHARD CHANDLER WAS hired as a driver for the United Parcel Service of Canada in November of 1993. Almost two decades later, on Nov. 3, 2011, he was fired after failing to deliver his assigned parcels and falsifying documents in an effort to hide it. Drivers record the delivery of each parcel by scanning it with a Delivery Information Acquisition Device (DIAD), which electronically records the time and address at which the driver delivered each parcel. The DIAD creates a Driver Stop Detail report containing this information. When a driver is unable to deliver a package, it is entered into the DIAD as a "missed" parcel. To Read the Full Story, Subscribe or Sign In Remember Me Forgot Password If you are a current Subscriber, please click here to set-up or update your login information.