Toronto seniors’ home workers protest after switch to all-electronic pay slips

Statement promised to employees in collective agreement
|Canadian Labour Reporter|Last Updated: 03/11/2019

When a Toronto retirement community switched its payroll system so that employees could only access them online, it caused problems for many of them.

Employees at the Bradgate Arms, located in central Toronto, were advised in the summer of 2017 by the employer, Revera, that it would soon stop issuing paper-copy pay slips. 

During the period between July 17 and August 14, workers were advised on numerous occasions that they must register with the proprietary My Self Service (MSS) system to access pay statements, benefit information, T4s and view their personal contact information.