United Food and Commercial Workers union (UFCW) Canada, Local 12R24 members at The Beer Store contact centre in London, Ont., ratified their first collective agreement on July 9, which provides new positions and better benefits.
Beer Store Contact Centre workers voted to join the union in January 2019.
“This has been a tremendous achievement for the members,” said Talia Cesanek, bargaining committee member. “In this contract, we were able to achieve full-time and permanent part-time positions, increased benefits and wage increases for all workers.”
UFCW Local 12R24 represents more than 6,500 employees working at The Beer Store locations in the province of Ontario.